Shipment

Order Processing:

Normal order processing can take between 1-3 business days (Monday – Friday).

Shipping Delivery

The following shipping methods are available, Standard Ground (3–7 business days), Expedite (1 business day). Business days do not include weekends and there is no weekend delivery for either shipping method. Some items cannot be shipped using Expedite due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground available. Please note that orders could arrive in multiple packages.

You can track your order byhttps://www.canadapost.ca/trackweb/en#/home

Standard Ground:

Shipped orders should arrive in 3 – 7 business days depending on delivery location.

Expedited:

Expedited shipping is only available on select products. Expedited orders will be processed on the same day if they are placed by 11:00 am CT on a business day and should arrive in 1 business day. Orders placed after 11:00 am CT will be processed on the following business day and should arrive in 2 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery.

Expedited shipping is only service available for Nunavut.

Same Day:

Same-day delivery orders are charged a flat delivery fee based on the order value and are delivered same day if ordered by 1:00pm. Orders after 1:00pm will be delivered the following day. All orders must have a valid street address (no PO Boxes). Not all items are eligible for same-day delivery. Not available in Quebec. Refer to our Stores Page for your local store hours.

What is the “Oversized Shipping” charge?

For some items shipping within Canada an incremental shipping charge may be incurred due to an item’s size and weight. The incremental charge is charged for total quantity ordered. Note: The incremental charge, if applicable, is displayed on product detail pages and throughout checkout.

Signature Confirmation

Some orders may require a signature at time of delivery. If signature is required, carrier will make one delivery attempt and leave a notice with instructions on where to pick up the package. The carrier will hold the package for 5 business days before returning it back to Party Land.